Merge branch 'master' of https://github.com/verixx/modmail

Author: kyb3r

README.md

@@ -36,8 +36,8 @@ When a user sends a direct message to the bot, a channel is created within an is
 
 You have two options for using this bot, hosting on Heroku or self hosting the bot. If you choose to install the bot using Heroku, you do not need to download anything. Read the installation guide [here](https://github.com/kyb3r/modmail/wiki/Installation). If you have any problems join our discord server [here](https://discord.gg/etJNHCQ).
 
-### What is Heroku?
-Heroku is a free hosting site that can host many web apps. However, the web apps cannot store any data on site (changing files). We have made Mod Mail to do exactly that. It was made to be *stateless* and not store any data in any files, utilising discord channel topics for tracking and relaying conversations.
+### What is heroku?
+Heroku is a free hosting site that can host many web apps. However, these web apps cannot store any data on site. We have made Mod Mail to be accessible to anyone while still being feature rich, it's a community run project that lets anyone get it up and running 24/7 for free. So how does our bot store data? Config and logs are stored in a [centralised web service](modmail.tk) hosted by us. This enables you to get started fast without having to worry about [anything](https://github.com/kyb3r/modmail/wiki/Installation#transparency).
 
 ## Commands
 
@@ -75,7 +75,7 @@ Heroku is a free hosting site that can host many web apps. However, the web apps
 
 ## Features
 
-### Snippets
+### Snippets and aliases
 Snippets are shortcuts for predefined messages that you can send. Add and remove snippets with the `snippets` command.
 
 ### Custom Mentions
@@ -88,7 +88,7 @@ Did you accidentally send something you didnt mean to with the `reply` command?
 Thread conversations are automatically logged and a log link (logs.modmail.tk) is provided with each thread.
 
 ### Automatic Updates
-The bot checks for new updates every hour and automatically updates to a newer version if found. You can disable this functionality by adding a `disable_autoupdates` config variable.
+The bot checks for new updates every hour and automatically updates to a newer version if found. You can disable this functionality by adding a `disable_autoupdates` config variable. This bot is under active development so you can always look forward to new, useful features!
 
 ## Contributing
 This project is licenced under MIT. Feel free to contribute to the development of this bot.