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@ranbel ranbel commented Dec 4, 2025

PCX-19846

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github-actions bot commented Dec 4, 2025

This pull request requires reviews from CODEOWNERS as it changes files that match the following patterns:

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/src/content/docs/cloudflare-one/team-and-resources/devices/ @ranbel, @cloudflare/pcx-technical-writing
* @cloudflare/pcx-technical-writing

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Preview URL: https://dc7e6b0a.preview.developers.cloudflare.com
Preview Branch URL: https://ranbel-emergency-disconnect.preview.developers.cloudflare.com

Files with changes (up to 15)

Original Link Updated Link
https://developers.cloudflare.com/cloudflare-one/team-and-resources/devices/warp/configure-warp/warp-settings/external-disconnect/ https://ranbel-emergency-disconnect.preview.developers.cloudflare.com/cloudflare-one/team-and-resources/devices/warp/configure-warp/warp-settings/external-disconnect/
https://developers.cloudflare.com/cloudflare-one/team-and-resources/devices/warp/configure-warp/managed-networks/ https://ranbel-emergency-disconnect.preview.developers.cloudflare.com/cloudflare-one/team-and-resources/devices/warp/configure-warp/managed-networks/
https://developers.cloudflare.com/cloudflare-one/team-and-resources/devices/warp/configure-warp/warp-settings/ https://ranbel-emergency-disconnect.preview.developers.cloudflare.com/cloudflare-one/team-and-resources/devices/warp/configure-warp/warp-settings/
https://developers.cloudflare.com/cloudflare-one/team-and-resources/devices/warp/deployment/mdm-deployment/parameters/ https://ranbel-emergency-disconnect.preview.developers.cloudflare.com/cloudflare-one/team-and-resources/devices/warp/deployment/mdm-deployment/parameters/
https://developers.cloudflare.com/cloudflare-one/team-and-resources/devices/warp/troubleshooting/client-errors/ https://ranbel-emergency-disconnect.preview.developers.cloudflare.com/cloudflare-one/team-and-resources/devices/warp/troubleshooting/client-errors/

@ranbel ranbel marked this pull request as ready for review December 9, 2025 19:20
@ranbel ranbel requested a review from a team as a code owner December 9, 2025 19:20

### Dashboard or API

The External Emergency Disconnect state cannot be cleared from the Cloudflare One dashboard. To remove the feature configuration, send a `PATCH` request with the endpoint URL and fingerprint set to empty strings:
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It can be cleared from the dashboard as long as CF infrastructure is up. The dashboard is just making this patch call behinds the scenes. Just toggling it to disabled should disable the feature in normal circumstances

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Currently, simply turning off the dash setting does not clear the URL and fingerprint configuration. It seems to make a PATCH call but only changes "external_emergency_signal_enabled" --> false.

To clear the cached state, is it necessary to also clear the URL and fingerprint settings?

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It depends what you mean by cached state. Right now if you are in a disconnected state via this external emergency disconnect if you disable the feature on the dash you will be able to connect relatively quickly (few minutes). The API underneath removes the external disconnect fields in the payload it sends to client so the client no longer exercises the feature.

We keep the fields beyond external_emergency_signal_enabled in the database as to allow the administrator to easily re-enable the feature without having to re-enter the settings they previously had to discover

warp-cli registration delete
```

This command will clear the client registration, clear the local policy, and discard the cached emergency state. Users will need to [re-enroll WARP](/cloudflare-one/team-and-resources/devices/warp/deployment/manual-deployment/) with your Zero Trust organization.
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Should make it clear the feature still needs to disabled on the dash before this would work for an individual user

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Overall LGTM @kokolocomotion1 any thougts

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